Your Privacy Is Our Responsibility

Jelibet Privacy Policy — Committed to Protecting Your Data

This Privacy Policy fully and transparently details how every piece of your information is collected, stored, and used at Jelibet.

Last Updated: January 2026 | Version 2.4

Our Commitment: Jelibet takes your personal data seriously. We never sell your information to third parties. Read this privacy policy to understand exactly how we keep your data — and your trust — protected.

1. Introduction & Scope

This Privacy Policy serves as the guideline governing the collection and use of personal data between Jelibet (jelibet.im) and all its members. By creating an account or using the platform, you agree to this Privacy Policy.

This policy applies when you:

  • Use the Jelibet website or mobile app
  • Register an account or log in
  • Participate in any game or betting activity
  • Contact our customer support
  • Receive emails or notifications

Jelibet reserves the right to update this Privacy Policy at any time. Any changes will be notified on the website and the effective date will be updated. For significant changes, you will also be notified by email.

Our privacy policy is built in accordance with international data protection standards. We believe transparency is the best policy — no hidden clauses or ambiguous language here.

2. What Information We Collect

Jelibet only collects the information needed to deliver the best possible service. We never ask for data that is unnecessary or excessive.

Identity Information
Full name, date of birth, National ID number, passport or driving licence
Contact Information
Email address, mobile number, current address
Financial Information
Payment methods, transaction history, bKash/Nagad numbers
Device Information
IP address, browser type, operating system, device ID
Gaming Information
Betting history, game preferences, win/loss records
Usage Data
Session duration, click patterns, page visits, login times

When you voluntarily contact us, chat with support, or complete a survey, we retain that information as well. However, we never store your password or full payment card number.

Information on Minors: Jelibet does not knowingly collect data from anyone under the age of 18. If an underage user is found to have registered with a false age, their account and all associated data will be permanently deleted.

3. How We Use Your Information

Jelibet uses your information for specific purposes. Each purpose and its legal basis are clearly outlined below:

Purpose of Use Legal Basis Retention Period
Account Creation & Management Contractual Requirements For the duration of active account + 5 years
Identity Verification (KYC) Legal Obligation 7 Years
Payment Processing Contractual Requirements 7 Years
Fraud Prevention Legitimate Interest 5 Years
Customer Support Contractual Requirements 3 years
Marketing & Promotions Your Consent Until consent is withdrawn
Platform Development & Analytics Legitimate Interest 2 Years (Anonymized)

We analyze your gaming behavior to deliver a personalized experience. For example, if you prefer cricket betting, we'll show you relevant offers. This analysis is fully secure and contained entirely within our own systems.

4. Data Sharing & Disclosure

Jelibet never sells your personal data. However, in certain circumstances we may share information with trusted third parties:

  • Payment Processors: Data required for payment gateway verification via bKash, Nagad, Rocket, and other providers
  • KYC Verification Service: Licensed KYC providers for identity verification
  • Technology Provider: Cloud hosting, database management — governed by strict contractual agreements
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority
  • Fraud Prevention: Necessary data shared with industry-recognized anti-fraud databases

Third-Party Agreements: Before sharing your data with any third party, we ensure they uphold equivalent privacy standards. They may only use your information for the specified purpose and are not permitted to disclose it to others.

For international data transfers, Jelibet ensures that the destination country upholds adequate data protection laws or that appropriate safeguard agreements are in place.

6. Data Security Measures

Jelibet follows industry-standard technology and practices to protect your data. Security isn't just a talking point for us — it's part of our daily operations.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
  • Data Encryption: Stored sensitive data is secured with AES-256 encryption
  • Firewall & DDoS Protection: Enterprise-grade network security infrastructure
  • Regular Security Audits: Regular penetration testing by third-party security experts
  • Two-Factor Authentication (2FA): Optional two-factor authentication for added account security
  • Staff Training: All staff are trained on data protection policies and bound by confidentiality agreements
  • Data Backup: Regular secure backups and a disaster recovery plan

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible.

Please note, however, that no data transmission over the internet can be guaranteed 100% secure. Keep your password strong and never share it with anyone.

7. Your Rights

At Jelibet, you have specific rights over your personal data. Exercising these rights is simple and free:

You can request a full overview of the data Jelibet holds about you at any time. We will send you a complete data report within 30 days of your request.

If any of your stored information is incorrect, you can request a correction. Many details can be updated directly from your account settings. For more complex cases, our support team will make the necessary corrections within 14 days.

In certain circumstances, you may request the complete deletion of your data. However, information required to meet legal obligations (such as financial records) may not be eligible for deletion.

You may request a copy of your data in a structured, commonly used format (JSON or CSV), which you can then transfer to another platform.

You can opt out of marketing communications at any time — either via the unsubscribe link in our emails or by contacting support. We will stop all marketing communications promptly upon your request.

In certain circumstances — such as when the accuracy of data is disputed or the processing is unlawful — you may request that we temporarily restrict how your data is processed.

To submit a rights request support@jelibet.im. We typically respond within 7 business days and complete all requests within 30 days.

8. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection team:

Email
support@jelibet.im
Live Chat
24/7 Support Available
Response Time
Within 7 business days

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. We are always committed to resolving issues fairly and promptly.

What Sets Jelibet's Privacy Apart

We don't just make promises — we back them up with action

Zero Data Sales Policy

Jelibet never sells your personal data to third parties. Your information exists solely to serve you.

Advanced encryption technology

Every piece of your data is protected with 256-bit SSL encryption and AES-256 data encryption — bank-level security, always.

Minimal Data Collection

We only collect information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.

Full Control in Your Hands

View, correct, delete, or download your data — the choice is yours. Submit a request at any time.

Regular security audits

Independent expert teams regularly audit our systems. Security is an ongoing process for us.

Plain language in Bengali

Written in plain English, free of complex legal jargon — so every member can clearly understand their rights and our responsibilities.

Your Privacy is Protected

Play Safely, Enjoy With Peace of Mind

Your data is completely secure at Jelibet. Register now and enjoy Sports Betting and gaming on a platform you can trust.

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